Due to the fact that all our products are made to order we cannot accept any returns or refunds.  Please contact me if you have any problems with your order.  We strive to earn a 5-star satisfaction from every customer and do our best to resolve any issues.

For cushions that are a unique shape (ie. not a rectangle) we will need a paper tracing of your bench space to make the cushion a perfect fit.  Follow the tutorial in the beginning of this video and use a roll of cheap wrapping paper or craft paper.  This can be done after you purchase a custom listing.  If the measurements you send do not match the paper tracing, we will automatically move forward with the paper tracing for the construction of your cushion.

bench tracing:

https://www.youtube.com/watch?v=oaqA7cgxnxA&t=450s

craft paper:

https://www.amazon.com/Brown-Jumbo-Kraft-Paper-Roll/dp/B077PBFKBW/ref=sr_1_1_sspa?ie=UTF8&qid=1535384088&sr=8-1-spons&keywords=craft+paper&psc=1